PRIVACY NOTICE
Last updated September 14, 2022
Thank you for
choosing to be part of our community at Ookami Technologies Limited
Pipers
Pipers
ak@ookami.io
.
This privacy notice describes how we might use your information if
you:
- Visit our
website
at http://www.pipers.ai
- Engage with us in other related ways ― including
any sales, marketing, or events
In this privacy
notice, if we refer to:
- "Website," we are referring to
any website of ours that references or links to this policy
- "Services," we are
referring to our
Website,
The
purpose of this privacy notice is to explain to you in the clearest way
possible what information we collect, how we use it, and what rights you
have in relation to it. If there are any terms in this privacy notice that
you do not agree with, please discontinue use of our Services
immediately.
Please read this privacy notice
carefully, as it will help you understand what we do with the
information that we collect.
TABLE OF
CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal
information you disclose to us
In
Short: We
collect personal information that you provide to
us.
We collect personal information that you
voluntarily provide to us when you
The personal information that we collect
depends on the context of your interactions with us and the
Personal Information Provided by
You. We collect
names ;
email addresses ;
usernames ;
passwords ;
contact preferences ;
billing addresses ;
contact or authentication data ;
debit/credit card numbers ;
Payment Data. We may collect
data necessary to process your payment if you make purchases, such as your
payment instrument number (such as a credit card number), and the security
code associated with your payment instrument. All payment data is stored by
Stripe
.
You may find their privacy notice link(s) here:
https://stripe.com/gb/privacy
Social Media Login
Data. We may provide you with the option to register with
us using your existing social media account details, like your Facebook,
Twitter or other social media account. If you choose to register in this
way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL
LOGINS?" below.
All personal information that you provide to
us must be true, complete and accurate, and you must notify us of any
changes to such personal information.
Information
automatically collected
In
Short: Some
information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is
collected automatically when you visit our
Website
.
We automatically collect certain information
when you visit, use or navigate the
Like many businesses, we also collect
information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage
data is service-related, diagnostic, usage and performance information
our servers automatically collect when you access or use our
Website Website
2. HOW DO WE USE YOUR
INFORMATION?
In Short:
We process your
information for purposes based on legitimate
business interests, the fulfillment of our
contract with you, compliance with our legal
obligations, and/or your
consent.
We use personal information collected
via our
for a variety of business purposes described below. We process your
personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a
contract with you, with your consent, and/or for compliance with our
legal obligations. We indicate the specific processing grounds we
rely on next to each purpose listed below.
In legal terms, we are generally the
"data controller" under European data protection laws since we
determine the means and/or purposes of the data processing we
perform. However, if you are a business customer with whom we have
entered into a data processing agreement for the provision of
corporate services to you, then you would be the "data controller"
and we would be the "data processor" under European data protection
laws since we would be processing data on your behalf in accordance
with your instructions.
We use the information we collect or
receive:
- To facilitate account
creation and logon process. If you choose to link
your account with us to a third-party account (such as your
Google or Facebook account), we use the information you allowed
us to collect from those third parties to facilitate account
creation and logon process for the performance of the
contract.
See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" for further information.
- To post
testimonials. We post testimonials on our
ak@ookami.io and be sure to include your name, testimonial location, and contact information.
- Request
feedback. We may use your information to
request feedback and to contact you about your use of our
- To enable user-to-user
communications. We may use your information in
order to enable user-to-user communications with each user's
consent.
- To manage user
accounts. We may use your information for the
purposes of managing our account and keeping it in working
order.
- To send administrative
information to you. We may use your personal
information to send you product, service and new feature
information and/or information about changes to our terms,
conditions, and policies.
- To protect our
Services. We may use your information as part
of our efforts to keep our
- To enforce our terms,
conditions and policies for business purposes, to comply
with legal and regulatory requirements or in connection with
our contract.
- To respond to legal
requests and prevent harm. If we receive a
subpoena or other legal request, we may need to inspect the
data we hold to determine how to respond.
- Fulfill and manage
your orders. We may use your information
to fulfill and manage your orders, payments, returns, and
exchanges made through the
.
- Administer prize draws
and competitions. We may use your information
to administer prize draws and competitions when you elect to
participate in our competitions.
- To deliver and
facilitate delivery of services to the user. We
may use your information to provide you with the requested
service.
- To respond to user
inquiries/offer support to users. We may use
your information to respond to your inquiries and solve any
potential issues you might have with the use of our
Services.
- To send you marketing and
promotional communications. We and/or our
third-party marketing partners may use the personal information
you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. For example, when
expressing an interest in obtaining information about us or our
- Deliver targeted
advertising to you. We may use your information
to develop and display personalized content and advertising (and
work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
In
Short: We only share information
with your consent, to comply with laws, to provide you with
services, to protect your rights, or to fulfill business
obligations.
We may process or share your data
that we hold based on the following legal basis:
- Consent: We
may process your data if you have given us specific consent
to use your personal information for a specific
purpose.
- Legitimate
Interests: We may process your data when it is
reasonably necessary to achieve our legitimate business
interests.
- Performance of a
Contract: Where we have entered into a contract
with you, we may process your personal information to
fulfill the terms of our contract.
- Legal
Obligations: We may disclose your information
where we are legally required to do so in order to comply
with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in
response to public authorities to meet national security or
law enforcement requirements).
- Vital
Interests: We may disclose your information
where we believe it is necessary to investigate, prevent, or
take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to
the safety of any person and illegal activities, or as
evidence in litigation in which we are involved.
More specifically, we may need to
process your data or share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We
may use cookies and other
tracking technologies to collect
and store your
information.
We may
use cookies and similar tracking
technologies (like web beacons and
pixels) to access or store
information. Specific information
about how we use such technologies
and how you can refuse certain
cookies is set out in our Cookie
Notice
.
In
Short:
If
you choose to register or log in
to our services using a social
media account, we may have
access to certain information
about
you.
Our
Website
offers you the ability to register
and login using your third-party
social media account details (like
your Facebook or Twitter logins).
Where you choose to do this, we will
receive certain profile information
about you from your social media
provider. The profile information we
receive may vary depending on the
social media provider concerned, but
will often include your name, email
address, friends list, profile
picture as well as other information
you choose to make public on such
social media platform.
We
will use the information we receive
only for the purposes that are
described in this privacy notice or
that are otherwise made clear to you
on the relevant
Website
.
Please note that we do not control,
and are not responsible for, other
uses of your personal information by
your third-party social media
provider. We recommend that you
review their privacy notice to
understand how they collect, use and
share your personal information, and
how you can set your privacy
preferences on their sites and
apps.
6.
HOW LONG DO WE KEEP
YOUR
INFORMATION?
In
Short: We
keep your information for as
long as necessary to fulfill the
purposes outlined in this
privacy notice unless otherwise
required by
law.
We
will only keep your personal
information for as long as it is
necessary for the purposes set out
in this privacy notice, unless a
longer retention period is required
or permitted by law (such as tax,
accounting or other legal
requirements). No purpose in this
notice will require us keeping your
personal information for longer than
.
When
we have no ongoing legitimate
business need to process your
personal information, we will either
delete or anonymize such
information, or, if this is not
possible (for example, because your
personal information has been stored
in backup archives), then we will
securely store your personal
information and isolate it from any
further processing until deletion is
possible.
7.
HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In
Short: We
aim to protect your personal
information through a system of
organizational and technical
security
measures.
We
have implemented appropriate
technical and organizational
security measures designed to
protect the security of any personal
information we process. However,
despite our safeguards and efforts
to secure your information, no
electronic transmission over the
Internet or information storage
technology can be guaranteed to be
100% secure, so we cannot promise or
guarantee that hackers,
cybercriminals, or other
unauthorized third parties will not
be able to defeat our security, and
improperly collect, access, steal,
or modify your information. Although
we will do our best to protect your
personal information, transmission
of personal information to and from
our
Website
is at your own risk. You should only
access the
Website
within a secure environment.
8.
DO WE COLLECT
INFORMATION FROM
MINORS?
In
Short:
We do not knowingly collect data
from or market to children under
18 years of
age.
We do
not knowingly solicit data from or
market to children under 18 years of
age. By using the
Website
,
you represent that you are at least
18 or that you are the parent or
guardian of such a minor and consent
to such minor dependent’s use of the
Website
.
If we learn that personal
information from users less than 18
years of age has been collected, we
will deactivate the account and take
reasonable measures to promptly
delete such data from our records.
If you become aware of any data we
may have collected from children
under age 18, please contact us at
ak@ookami.io
.
9.
WHAT ARE YOUR
PRIVACY
RIGHTS?
In
Short:
In
some regions, such as the
European Economic Area (EEA) and
United Kingdom (UK), you have
rights that allow you greater
access to and control over your
personal information.
You
may review, change, or terminate
your account at any
time.
In
some regions (like the EEA and UK),
you have certain rights under
applicable data protection laws.
These may include the right (i) to
request access and obtain a copy of
your personal information, (ii) to
request rectification or erasure;
(iii) to restrict the processing of
your personal information; and (iv)
if applicable, to data portability.
In certain circumstances, you may
also have the right to object to the
processing of your personal
information. To make such a request,
please use the contact
details
provided below. We will consider and
act upon any request in accordance
with applicable data protection
laws.
If we
are relying on your consent to
process your personal information,
you have the right to withdraw your
consent at any time. Please note
however that this will not affect
the lawfulness of the processing
before its withdrawal, nor will it
affect the processing of your
personal information conducted in
reliance on lawful processing
grounds other than consent.
If you
are a resident in the EEA or UK and
you believe we are unlawfully
processing your personal
information, you also have the right
to complain to your local data
protection supervisory authority.
You can find their contact details
here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you
are a resident in Switzerland, the
contact details for the data
protection authorities are available
here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you
have questions or comments about
your privacy rights, you may email
us at
ak@ookami.io
.
Account
Information
If
you would at any
time like to review
or change the
information in your
account or terminate
your account, you
can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon
your request to terminate your
account, we will deactivate or
delete your account and
information from our active
databases. However, we may
retain some information in our
files to prevent fraud,
troubleshoot problems, assist
with any investigations, enforce
our Terms of Use and/or comply
with applicable legal
requirements.
Cookies
and similar
technologies:
Most Web browsers are set to accept
cookies by default. If you prefer,
you can usually choose to set your
browser to remove cookies and to
reject cookies. If you choose to
remove cookies or reject cookies,
this could affect certain features
or services of our
Website
.
To opt-out of interest-based
advertising by advertisers on our
Website
visit http://www.aboutads.info/choices/.
Opting
out of email
marketing: You
can unsubscribe from our marketing
email list at any time by clicking
on the unsubscribe link in the
emails that we send or by contacting
us using the details provided below.
You will then be removed from the
marketing email list — however, we
may still communicate with you, for
example to send you service-related
emails that are necessary for the
administration and use of your
account, to respond to service
requests, or for other non-marketing
purposes. To otherwise opt-out, you
may:
-
Access your account settings and update your preferences.
-
Contact us using the contact information provided.
10.
CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most
web browsers and some mobile
operating systems and mobile
applications include a Do-Not-Track
("DNT") feature or setting you can
activate to signal your privacy
preference not to have data about
your online browsing activities
monitored and collected. At this
stage no uniform technology standard
for recognizing and implementing DNT
signals has been finalized. As such,
we do not currently respond to DNT
browser signals or any other
mechanism that automatically
communicates your choice not to be
tracked online. If a standard for
online tracking is adopted that we
must follow in the future, we will
inform you about that practice in a
revised version of this privacy
notice.
11.
DO CALIFORNIA
RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes,
if you are a resident of
California, you are granted
specific rights regarding access
to your personal
information.
California
Civil Code Section 1798.83, also
known as the "Shine The Light" law,
permits our users who are California
residents to request and obtain from
us, once a year and free of charge,
information about categories of
personal information (if any) we
disclosed to third parties for
direct marketing purposes and the
names and addresses of all third
parties with which we shared
personal information in the
immediately preceding calendar year.
If you are a California resident and
would like to make such a request,
please submit your request in
writing to us using the contact
information provided
below.
If you
are under 18 years of age, reside in
California, and have a registered
account with
the
Website
,
you have the right to request
removal of unwanted data that you
publicly post on the
Website
.
To request removal of such data,
please contact us using the contact
information provided below, and
include the email address associated
with your account and a statement
that you reside in California. We
will make sure the data is not
publicly displayed on the
Website
,
but please be aware that the data
may not be completely or
comprehensively removed from all our
systems (e.g. backups, etc.).
CCPA
Privacy
Notice
The
California Code of
Regulations defines
a "resident"
as:
(1)
every individual who is in the State
of California for other than a
temporary or transitory purpose
and
(2)
every individual who is domiciled in
the State of California who is
outside the State of California for
a temporary or transitory
purpose
All
other individuals are defined as
"non-residents."
If
this definition of "resident"
applies to you, we must adhere to
certain rights and obligations
regarding your personal
information.
What
categories of personal
information do we
collect?
We
have collected the following
categories of personal information
in the past twelve (12) months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details, such as
real name, alias,
postal address,
telephone or mobile
contact number,
unique personal
identifier, online
identifier, Internet
Protocol address,
email address and
account
name
|
|
|
B.
Personal information
categories listed in
the California
Customer Records
statute
|
Name,
contact information,
education,
employment,
employment history
and financial
information
|
YES
|
|
C.
Protected
classification
characteristics
under California or
federal
law
|
Gender
and date of
birth
|
|
|
D.
Commercial
information
|
Transaction
information,
purchase history,
financial details
and payment
information
|
|
|
E.
Biometric
information
|
Fingerprints
and
voiceprints
|
|
|
F.
Internet or other
similar network
activity
|
Browsing
history, search
history, online
behavior, interest
data, and
interactions with
our and other
websites,
applications,
systems and
advertisements
|
|
|
G.
Geolocation
data
|
Device
location
|
|
|
H.
Audio, electronic,
visual, thermal,
olfactory, or
similar
information
|
Images
and audio, video or
call recordings
created in
connection with our
business
activities
|
|
|
I.
Professional or
employment-related
information
|
Business
contact details in
order to provide you
our services at a
business level, job
title as well as
work history and
professional
qualifications if
you apply for a job
with
us
|
|
|
J.
Education
Information
|
Student
records and
directory
information
|
|
|
K.
Inferences drawn
from other personal
information
|
Inferences
drawn from any of
the collected
personal information
listed above to
create a profile or
summary about, for
example, an
individual’s
preferences and
characteristics
|
|
We may
also collect other personal
information outside of these
categories instances where you
interact with us in-person, online,
or by phone or mail in the context
of:
- Receiving
help through our customer
support
channels;
- Participation
in customer surveys or contests;
and
- Facilitation
in the delivery of our Services
and to respond to your
inquiries.
How
do we use and share your
personal
information?
You
may contact us
by email
at
ak@ookami.io ,
or by
referring to the contact details at the
bottom of this document.
If you
are using an authorized agent to
exercise your right to opt-out we
may deny a request if the authorized
agent does not submit proof that
they have been validly authorized to
act on your
behalf.
Will
your information be shared with
anyone
else?
We may
disclose your personal information
with our service providers pursuant
to a written contract between us and
each service provider. Each service
provider is a for-profit entity that
processes the information on our
behalf.
We may
use your personal information for
our own business purposes, such as
for undertaking internal research
for technological development and
demonstration. This is not
considered to be "selling" of your
personal data.
Your
rights with respect to your
personal
data
Right
to request deletion of the data
- Request to
delete
You
can ask for the deletion of your
personal information. If you ask us
to delete your personal information,
we will respect your request and
delete your personal information,
subject to certain exceptions
provided by law, such as (but not
limited to) the exercise by another
consumer of his or her right to free
speech, our compliance requirements
resulting from a legal obligation or
any processing that may be required
to protect against illegal
activities.
Right
to be informed - Request to
know
Depending
on the circumstances, you have a
right to know:
- whether
we collect and use your personal
information;
- the
categories of personal
information that we
collect;
- the
purposes for which the collected
personal information is
used;
- whether
we sell your personal
information to third
parties;
- the
categories of personal
information that we sold or
disclosed for a business
purpose;
- the
categories of third parties to
whom the personal information
was sold or disclosed for a
business purpose; and
- the
business or commercial purpose
for collecting or selling
personal information.
In
accordance with applicable law, we
are not obligated to provide or
delete consumer information that is
de-identified in response to a
consumer request or to re-identify
individual data to verify a consumer
request.
Right
to Non-Discrimination for the
Exercise of a Consumer’s Privacy
Rights
We
will not discriminate against you if
you exercise your privacy
rights.
Verification
process
Upon
receiving your request, we will need
to verify your identity to determine
you are the same person about whom
we have the information in our
system. These verification efforts
require us to ask you to provide
information so that we can match it
with information you have previously
provided us. For instance, depending
on the type of request you submit,
we may ask you to provide certain
information so that we can match the
information you provide with the
information we already have on file,
or we may contact you through a
communication method (e.g. phone or
email) that you have previously
provided to us. We may also use
other verification methods as the
circumstances
dictate.
We
will only use personal information
provided in your request to verify
your identity or authority to make
the request. To the extent possible,
we will avoid requesting additional
information from you for the
purposes of verification. If,
however, we cannot verify your
identity from the information
already maintained by us, we may
request that you provide additional
information for the purposes of
verifying your identity, and for
security or fraud-prevention
purposes. We will delete such
additionally provided information as
soon as we finish verifying
you.
Other
privacy
rights
- you
may object to the processing of
your personal data.
- you
may request correction of your
personal data if it is incorrect
or no longer relevant, or ask to
restrict the processing of the
data.
- you
can designate an authorized
agent to make a request under
the CCPA on your behalf. We may
deny a request from an
authorized agent that does not
submit proof that they have been
validly authorized to act on
your behalf in accordance with
the CCPA.
- you
may request to opt-out from
future selling of your personal
information to third parties.
Upon receiving a request to
opt-out, we will act upon the
request as soon as feasibly
possible, but no later than 15
days from the date of the
request submission.
To
exercise these rights, you can
contact us
by email at
ak@ookami.io
,
or by
referring to the contact details at the
bottom of this document. If you have a
complaint about how we handle your data, we
would like to hear from you.
12.
DO WE MAKE UPDATES
TO THIS
NOTICE?
In
Short: Yes,
we will update this notice as
necessary to stay compliant with
relevant
laws.
We may
update this privacy notice from time
to time. The updated version will be
indicated by an updated "Revised"
date and the updated version will be
effective as soon as it is
accessible. If we make material
changes to this privacy notice, we
may notify you either by prominently
posting a notice of such changes or
by directly sending you a
notification. We encourage you to
review this privacy notice
frequently to be informed of how we
are protecting your
information.
13.
HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE?
If you
have questions or comments about
this notice, you may
email us at
ak@ookami.io
or
by post
to:
If you are a
resident in the United Kingdom, the "data
controller" of your personal information is
Ookami Technologies
Limited .
Ookami Technologies Limited has
appointed
Arnor
Davidsson
to be its representative
in the UK. You can contact them directly
regarding the processing of your information
by Ookami Technologies
Limited ,
ak@ookami.io ,
14.
HOW CAN YOU REVIEW,
UPDATE, OR DELETE
THE DATA WE COLLECT
FROM
YOU?
Based
on the applicable laws of your
country, you may have the right to
request access to the personal
information we collect from you,
change that information, or delete
it in some circumstances. To request
to review, update, or delete your
personal information, please
.
This privacy policy was created using Termly's Privacy
Policy Generator.